Frequently Asked Questions

Get answers to common questions about Therapeutic Masque Treatment.

The full appointment lasts about 45 to 60 minutes, including consultation, application, processing time, and a gentle rinse. Longer or more intensive treatments may take up to 90 minutes depending on hair length, condition, and any add-on services requested.

Yes — our professional formulas are gentle and safe for color-treated hair and formulated to preserve vibrancy. Technicians select masks that protect pigment while repairing damage; we recommend a patch test and color-safe at-home care to prolong results.

Frequency depends on hair condition; typically every 2–4 weeks for severely damaged hair, or once a month for maintenance. Your stylist will assess porosity and breakage and create a customized schedule to maximize moisture retention and consistent improvement.

Yes — the masque pairs well with color, keratin, or cut services. We schedule treatments to optimize penetration and avoid overlapping chemical processes. During consultation we’ll recommend the best order and timing to ensure safety and maximize results.

Side effects are rare; some clients may experience temporary scalp tingling or mild irritation from active ingredients. We perform a brief consultation and recommend a patch test for sensitive scalps. If irritation occurs, rinse and contact us for guidance and follow-up care.

Use sulfate-free shampoos, limit heat styling, and apply a recommended leave-in conditioner or serum. Schedule regular maintenance treatments as advised by your stylist, protect hair from sun and chlorine, and avoid harsh chemical services for at least two weeks.