Frequently Asked Questions

Get answers to common questions about Custom Therapeutic Masque.

A Custom Therapeutic Masque is a salon-formulated treatment tailored to your hair's needs. Our stylists assess moisture, porosity, and damage, then mix targeted ingredients to penetrate the cuticle, restore proteins and hydration, and improve texture, strength, and shine over a single session.

Typically 30 to 60 minutes, depending on hair length, porosity, and chosen additives. Consultations and scalp analysis are included; longer sessions may be recommended for deep reconstruction or multi-step clinical protocols to maximize restorative benefits.

Yes. Formulations are customized for bleached, relaxed, or color-treated hair to rebuild protein bonds, seal cuticles, and preserve color. Our stylists choose gentler actives and color-safe ingredients to strengthen strands without stripping pigment or compromising treatment results.

Frequency depends on hair condition: once every 2–4 weeks for damaged or chemically processed hair, and monthly or as-needed for maintenance. Your stylist will recommend a plan based on texture, lifestyle, and goals to ensure sustained improvement and manageability.

Use recommended sulfate-free shampoos and hydrating conditioners, avoid excessive heat, and apply suggested leave-in serums or oils. Your stylist provides a tailored homecare routine and product samples when appropriate to extend salon results between visits.

Side effects are rare; minor scalp sensitivity may occur if allergic to specific actives. We perform a thorough consultation and allergy check, and we can modify ingredients or run a patch test to prevent irritation and ensure a safe, effective treatment.