Frequently Asked Questions

Get answers to common questions about Root Color, Cut, and Style.

Appointments typically range from 90 to 150 minutes depending on root regrowth, hair length, and desired finish. Color processing, precision cutting, and styling each require time; your stylist will provide a precise duration when booking based on your hair and requested services.

Yes — our colorists perform a detailed color consultation and use professional formulations to closely match existing tones. Slight adjustments may be recommended for optimal blend, and a strand test helps ensure the best match and even coverage.

Absolutely — new clients are welcome. Please arrive early for a thorough consultation so your stylist can assess hair condition, review goals, and tailor techniques. Bringing reference photos and a list of previous color services speeds planning and ensures the best outcome.

We recommend waiting 48 to 72 hours before washing after color services to allow pigment to set. Use lukewarm water and color-safe shampoo afterward to prolong vibrancy. Your stylist will give personalized timing based on the specific formulas and treatments used.

Yes—with caution. Our team assesses damage and may adjust color strength, processing time, and cutting techniques to protect hair integrity. We often recommend strengthening treatments or a restorative service before or during the appointment for the healthiest, longest-lasting results.

Most clients schedule this combined service every 6 to 10 weeks depending on root growth and personal maintenance preferences. Fine or fast-growing hair may need more frequent visits; your stylist will suggest a tailored cadence to keep color fresh and shape consistent.