Frequently Asked Questions

Get answers to common questions about Covered Room Complete Makeover.

The Covered Room Complete Makeover includes a full consultation, professional color service, precision haircut, finishing styling, and tailored hair-health treatments. Performed privately in our covered room, it also includes product recommendations and aftercare guidance to maintain your new look.

Sessions typically last between two and three hours depending on color complexity, hair length, and any treatment needs. Your stylist will provide a more accurate time estimate during the pre-service consultation to ensure a relaxed, unrushed experience.

Absolutely — our colorists welcome your ideas and will custom-formulate color to suit skin tone, lifestyle, and hair condition. During consultation we discuss achievable results, maintenance level, and steps to protect integrity while delivering the look you want.

Yes. We take special care with sensitive scalps, offering gentle products, allergy checks, and modified techniques. Please disclose any scalp issues or prior reactions during booking so we can customize services and prioritize safety and comfort.

Arrive with dry, detangled hair and avoid heavy styling products. Bring inspiration photos and note recent color history. If you have chemical treatments or scalp concerns, inform us beforehand to help plan a safe, effective makeover.

Yes — we provide aftercare guidance, follow-up touch-up recommendations, and can schedule maintenance appointments. For color services we suggest a follow-up timeline and retail products to preserve tone, shine, and hair health between visits.